Frequently Asked Questions
What is BuzzCart?
BuzzCart is a managed e-commerce solution
that provides everything you need to create
and run your own online store and sell your
goods online. We believe merchants should
concentrate on their core business, not spend
hours, days, or months dealing with the technical
issues of creating an online store. BuzzCart
takes care of all the technical details,
allowing you up to focus on your sales.
How much does BuzzCart cost?
BuzzCart is provided as a fixed-price
fee of
$149.95/month, with a one-time setup fee
of $99. There are no tiers of service - for
a single fixed price, you get all features
BuzzCart has to offer - plus access to our
helpful technical support and all future
upgrades and new features.
Does BuzzCart take a percentage of my sales?
No! BuzzCart is a fixed-price
service. As your store grows and sales increase,
you get to reap the benefits of your success.
Is there any guarantee?
BuzzCart offers an unconditional
30-day money back guarantee. If for any reason
BuzzCart does not meet your needs, you will
get back your first month service fee, plus
your setup fee.
Can I use my own domain name?
Most definitely. Your name
is your brand, and it is essential that your
store's online presence reflects that. The
BuzzCart brand will not appear in your storefront
or your domain name.
How do I manage my store?
Your entire online store is
managed from a web-enabled merchant back
office. You can manage your online store
from anywhere with just a web browser. No
plug ins are required and there's no additional
software to install.
How do I know if I received an order?
You will automatically receive email order
notifications any time an order is placed
on your site. Alternatively, you can view
and search all orders within your user-friendly,
web-enabled merchant back office.
How will people find my store?
Build it and they may or may not come! The
marketing of your online store is up to you,
but BuzzCart helps by being search engine
friendly. All of your storefront product,
catalog, and info pages are shown as static
HTML pages, with spider-friendly URL's and
meta tags. Additionally, BuzzCart has built
in integration with Google Sitemaps, allowing
you to communicate directly to Google all
of your store's URL's for more advanced indexing.
What do I need if I want to accept credit
cards online?
If you want to accept credit cards from
customers, you'll need a credit card merchant
account. Many stores already have this in
order to process credit cards at their physical
store. If you already accept credit cards,
then BuzzCart will record customer credit
card number for each order, and you can charge
those at your store as you process each order.
If you'd like to utilize real-time credit
card transactions so that the customer's
card is accepted or declined as the order
is placed on your store, you'll also need
a payment gateway account. The payment gateway
communicates the order and card information
to the card issuer's bank, and returns the
banks transaction status to the store, allowing
the card to be accepted or declined during
the checkout process. BuzzCart is integrated
with dozens of payment gateways, including
Authorize.Net and Verisign PayFlowPro.
If you need a merchant account or payment
gateway account, BuzzCart can provide both
through Authorize.Net.
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